Strategic
Advisory Services
Insurance leaders helping carriers turn agentic AI strategy into execution—without disruption, replatforming, or consulting theater.
Advisory Practice
Industry veterans and former C-level executives bringing decades of experience and deep domain expertise across technology, underwriting, and process optimization.
Todd Pugh
Head of Advisory Practice
Former insurance CIO with more than 25 years of experience leading underwriting, operational, and technology transformation across carrier organizations.
Selected Experience
Led large-scale, industry-defining transformation initiatives
Built and scaled global teams serving Fortune 500 carriers
Trusted advisor on AI, data, and underwriting modernization
We advise executive teams at the intersection of underwriting, operations, and AI-enabled technology — where most transformation efforts succeed or fail.
Core Platform
Process Advisory
Operational excellence advisory to streamline workflows, reduce costs, and improve efficiency across your insurance operations. Our expert advisors work closely with your team to identify bottlenecks, implement best practices, and drive continuous improvement initiatives that deliver measurable business impact.
Key Features
Legacy RPA & Manual Workflow Replacement
Replace outdated RPA bots and manual processes with autonomous AI agents that handle end-to-end workflows without human intervention.
Agentic AI Process Transformation
Transform traditional processes into AI-native workflows where agentic systems autonomously execute tasks, make decisions, and adapt to changing conditions.
Change Management for AI Adoption
Guide teams through the cultural and operational shifts required for successful AI adoption, ensuring smooth transition from traditional to AI-enabled operations.
Human-to-AI Workflow Transition Strategy
Develop strategic roadmaps for transitioning manual and semi-automated workflows to fully autonomous AI-driven processes with minimal disruption.
AI-First Operating Model Design
Design operating models where AI agents are the primary workforce, with humans focused on oversight, strategy, and exception handling.
Previously at
Metro Insurance Group
Operations expert with track record of streamlining insurance processes. Implemented lean methodologies reducing processing time by 60%.
Comprehensive Expertise: Our advisory practice combines technology innovation, underwriting excellence, and operational efficiency to deliver complete transformation solutions.
Why Our Advisors Matter
Our advisors are more than industry veterans — they are active contributors to our success. We have top-level former CTOs and high-level domain expertise dedicated to your transformation.
Industry Veterans
Former CIOs, CTOs, and CUOs from leading insurance carriers
Active Contributors
Not just advisors — active participants in your success journey
Domain Expertise
Deep understanding of insurance operations and technology
Best-in-Class AI-First Advisory Team
Former CIOs, CTOs, and CUOs with deep domain expertise in insurance technology and operations
Engagement Models
Choose the Engagement Models that best fit your needs and transformation journey
Advisory Health Check
Independent assessment of underwriting operations, processes, and readiness for AI-enabled transformation.
- Focused assessment and analysis
- Clear findings and prioritized recommendations
- Actionable roadmap aligned to business objectives
Resident Advisor
Fractional, executive-level advisory support embedded with your leadership team.
- Up to 30 hours per engagement period
- Ongoing strategic and execution guidance
- Flexible access to senior Nativeorange advisors
Implementation Advisory
Guidance and oversight to support execution of initiatives identified through advisory engagements.
- Execution oversight and risk management
- Collaboration with system integrators and partners
- Support through delivery and adoption
Advisory Built for an AI-First Insurance Future
Nativeorange Advisory helps insurance leaders move forward with clarity, confidence, and experienced judgment — at the intersection of underwriting, operations, and AI-driven transformation.
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